Due to our ECPRO speaker for April 23 being under the weather, member Teresa Allen of Common Sense Solutions stepped in and presented a fun and informative program on customer service. Teresa is ranked as a top service expert on GlobalGurus list of the world’s top service experts. She is co-author of The Service Path

Our March 26 meeting was a huge success. The room was full of members and guests to hear speaker Dianna Van Horn speak on her Public Relations work with the American Red Cross. She provided some good PR information that everyone can use, as well as lessons learned from each deployment she’s been on to

Dianna Van Horn began her long association with the American Red Cross as a swimming instructor in high school. From there she taught first aid and CPR classes for many years before her first exposure to the disaster side of the Red Cross during Tropical Storm Alberto in 1986. Since then she has worked as

The Emerald Coast Public Relations Organization (ECPRO) invites you to join them for the March 26 Lunch and Learn program at AJ’s on the Bayou March 26. Mark your calendar now for a program you don’t want to miss. Dianna Van Horn, a public affairs volunteer with the American Red Cross, will speak on disaster

If you missed our meeting on Feb. 26, you missed a good one. Our new location at A.J.’s on the Bayou is great, and our speaker, Katie Fults, Okaloosa County Supervisor of Elections Office, talked about the 2016 election and the upcoming 2020 election. Her talk was engaging, and she answered many questions from the